商務(wù)禮儀美語(yǔ) Lesson 032

Business Etiquette Lesson 032 - The Use of Speaker phone

　　陳豪在北京的ABC美國(guó)公司工作。他今天在走廊里遇到了美國(guó)同事Amy.

　　（Office ambience）

　　A：Chen Hao, you look pleased about something. What is it?

　　C：我剛才發(fā)現(xiàn)電話上有個(gè)叫speaker的鍵，只要按下去，就不用再拿著話筒說(shuō)話了。

　　A：It is called a speaker or speaker phone, 中文可能是叫免提功能。

　　C：這真是太方便了。我可以一邊打電話，一邊干別的事。

　　A：Speakerphone is a great convenience, but you need to be careful about when and how you use it.

　　C：不能隨時(shí)用嗎？

　　A：You need to consider whether the person to whom you are speaking is comfortable being placed on speaker phone.

　　C：這跟他們有什么關(guān)系�。�

　　A：Because it is like broadcasting your entire call to other people who might be listening.

　　C：Broadcast？我還是不太明白。

　　A：When you place someone on speaker, anyone passing by or in close proximity can hear both sides of the conversation.

　　C：對(duì)呀，那又怎么了？

　　A：The person on the other end may not be comfortable with other people overhearing what he is saying, especially if he isn't aware that he is on speaker.

　　C：噢，你是說(shuō)對(duì)方可能不想讓別人聽(tīng)見(jiàn)他跟我說(shuō)些什么。

　　A：Exactly. Always ask permission before putting people on speaker phone.

　　C：謝謝你的忠告，免得我得罪人。

　　******

　　下午下班得時(shí)候，Amy又遇到了陳豪。

　　A：Chen Hao, how was your day?

　　C：還記得我們說(shuō)的speaker phone嗎？有個(gè)客戶打電話給我問(wèn)資料，我就問(wèn)他能不能把電話放在speakerphone上，這樣我就可以一邊找資料，一邊跟他通話了。

　　A：What did he say?

　　C：他說(shuō)沒(méi)問(wèn)題，還謝謝我征求他的意見(jiàn)。可是我隔壁的Joe很不高興，因?yàn)槲覀兊恼勗捀蓴_了他的工作。

　　A：That is another point you need to be aware of regarding speaker phones. Using them in your cubicle when others are working in adjacent cubicles is inconsiderate.

　　C：既然有這么多限制，那這種功能不是白費(fèi)了嗎？

　　A：You can use it, just be thoughtful. Another reason that people use speaker phones is to be able to have a conversation or phone meeting when everyone involved cannot be present physically.

　　C：就是說(shuō),銷(xiāo)售部主任正好出差，而咱們倆要是用一個(gè)電話跟他開(kāi)電話會(huì)議就可以用speaker phone了吧？

　　A：Yes, with speaker phones, not everyone has to be in the same room to have a meeting.

　　C：Amy，你再提醒我一遍，什么時(shí)候該用speaker phone, 什么時(shí)候不該用？行嗎？

　　A：It's really simple. Don't put people on speaker phone without asking permission and don't use speaker phone when it may disturb others.

　　C：好，我記住了。

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