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客服專員面試自我介紹

時(shí)間:2020-11-05 15:17:40 面試自我介紹 我要投稿

客服專員面試自我介紹范文3篇

  客服專員面試自我介紹范文(一)

客服專員面試自我介紹范文3篇

  本人最大的特點(diǎn)是親和力強(qiáng),容易給人留下良好而深刻的第一印象,具有較強(qiáng)的隨機(jī)應(yīng)變能力和遇到突發(fā)情況處變不驚,保持清醒頭腦和謹(jǐn)慎工作態(tài)度的能力。獨(dú)立性強(qiáng),誠(chéng)實(shí)且有責(zé)任心。

  我的座右銘是“吃得苦中苦,方為人上人”。做事認(rèn)真細(xì)致,有耐心和毅力的我,能夠換位思考和以大局為重,具有團(tuán)隊(duì)精神,且適應(yīng)環(huán)境的'能力也很強(qiáng),具有良好的溝通能力和協(xié)調(diào)能力,具有良好的服務(wù)意識(shí)。

  此外,我還有較強(qiáng)的學(xué)習(xí)創(chuàng)新能力,能夠虛心學(xué)習(xí),不浮躁,遇到自己不熟悉的領(lǐng)域,能夠沉得下心來(lái)從頭開始學(xué)習(xí),從基層小事做起,能夠開動(dòng)腦筋。想象力豐富,喜歡運(yùn)用聯(lián)想和跳躍思維來(lái)解決學(xué)習(xí)和生活中的問(wèn)題。

  我的心理承受能力較強(qiáng),能夠克服和正確緩解工作中的緊張壓力,每天保持微笑和樂(lè)觀向上的心態(tài)。

  總之,我覺(jué)得自己各方面都很適合擔(dān)任客服這份工作。

  客服專員面試自我介紹范文(二)

  本人刻苦努力,也不缺乏活動(dòng)和交際能力。

  在校學(xué)習(xí)努力認(rèn)真,掌握了金融方面的知識(shí)。在金融領(lǐng)域,有扎實(shí)的理論基礎(chǔ)和實(shí)踐經(jīng)驗(yàn),三年綜合排名第八,三年平均成績(jī)?yōu)?2.3,三年平均績(jī)點(diǎn)為3.23。組織過(guò)很多社團(tuán)活動(dòng)包括話劇社、攜手就業(yè)社,曾經(jīng)做過(guò)品牌推廣一站式服務(wù)熟悉Windows2000操作系統(tǒng)和辦公軟件的使用,以及互聯(lián)網(wǎng)的基本操作。

  20xx年7月—20xx年1月在xx有限公司進(jìn)行了文秘和財(cái)會(huì)方面的實(shí)習(xí)。 20xx年3月—20xx年4月在中國(guó)光大銀行電子銀行部擔(dān)任客服。負(fù)責(zé)熱線客戶服務(wù)工作(客戶建議采納,投訴處理,以及業(yè)務(wù)辦理等),星級(jí)團(tuán)隊(duì)成員。期間在卡中心其他部門也工作過(guò)(屬于公司全能型機(jī)動(dòng)團(tuán)隊(duì)成員,主要是給予其他部門提供支持)并持有公司給予的合格證書,其中有資產(chǎn)管理中心M1階段催收工作。在客戶經(jīng)營(yíng)中心銷售工作,卡中心郵購(gòu)負(fù)責(zé)電話訂購(gòu)工作,在信貸部為電核員崗位。

  希望能在貴單位任職,豐富自己各方面知識(shí)。提高能力,實(shí)現(xiàn)自己的價(jià)值。做一個(gè)貴單位不可或缺的人,而不是做貴單位可有可無(wú)的人。并懇切的希望能為貴公司貢獻(xiàn)出自己的力量。相信您的選擇和我的努力會(huì)為我們帶來(lái)雙贏的結(jié)果!

  客服專員面試自我介紹范文(三)

  my english name is julie. i chose julie to be my english name because my family name is zhu. i guess i'm not the first julie you have interviewed, because there are so many julies, hehe. my hometown is wuhan, so i speak hubei dialect in addition to mandarin and some cantonese.

  i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!

  my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a day's work in several hours. i couldn't bear the boredom of having nothing to do, so i quit.

  my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.

  i'm interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although i've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards. i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. that's about all.

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