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客服代表崗位英文簡歷模板
英文簡歷是求職的“敲門磚”,又是求職的介紹信,對大學生求職的成功具有舉足輕重的作用。以下是客服代表崗位英文簡歷模板,歡迎閱讀!
客服代表崗位英文簡歷模板
CUSTOMER SERVICE REPRESENTATIVE(Sales)
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules and monitor delivery personnel.
Organize promotional demonstration activities for home and Hew York marketing office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.
Notice
Background summary accentuates candidate's acquired professional skills and impressive track record.
Listing relevant courses adds weight to candidate's educational credentials.
面試時不要掉入這些“陷阱”
一些用人單位在面試時常愛設置一些“陷阱”問題,借以考驗求職者的應變能力、為人作風和處世方法,求職者若不留心,就極有可能落入面試者的圈套中,從而喪失了寶貴的錄取機會。
1、誤導陷阱
主試者早有答案,卻故意說出相反答案,若你一味討好主試者,順著主試者錯誤答案往上爬,面試結(jié)論是無主見,缺乏創(chuàng)新精神,自然列為淘汰之列。
2、壓力陷阱
通常主試者正話反說,以測試應征者在壓力下的.本能反應。如“你的原單位是如此好,你卻要走,是不是在原單位混不下去只好挪個窩”,“我們單位工作競爭壓力大,你一個毛頭小伙子怎適應得了”,應試者若結(jié)結(jié)巴巴,無言以對抑或怒形于色,據(jù)理力爭,臉紅脖粗,那就掉進了主試者所設圈套。碰到此種情況,要頭腦冷靜,明白對方在“做戲”,不必與他較勁。
3、關系陷阱
不要因為你有一定社會背景對本行業(yè)將有一定幫助就趾高氣揚,目空一切,覺得職位非你莫屬。“請神容易送神難”,關系多,用人單位投鼠忌器,擔心到時難托運你會受你牽制;或過早亮出與該公司老板有一定關系,擺出把大幅度當作走走過場了事的無所謂態(tài)度,則極易引起主考官反感,日后又增加了同事間敵視的意識。
4、薪酬陷阱
面對用人單位提出的薪酬期望值問題,求職者常不敢貿(mào)然回答。回答低了,用人單位覺得你自信心不足,難成大器;回答高了,又覺得養(yǎng)不起你這條“大魚”。正確的回答是玩顧左右而言他,“打太極拳”,如巧妙回答“我想念公司會根據(jù)我的業(yè)績給予合理報酬,以體現(xiàn)多勞多得原則”等,將球又踢了回來。
5、保密陷阱
不要在大幅度中泄露你的創(chuàng)意和設計,或滔滔不絕地將原單位原本該保密的東西一股腦兒端出來,關鍵時刻應注意留一手。輕易泄露公司機密,用人單位會聯(lián)想此人今后會不會泄露我公司機密;右將你肚里的“貨”全吐出來,那你豈不成為公司無用之人,我要你何干?
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