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hotel clerk

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¡¡¡¡sandy lin 15/f,tower2 ,bright china,building1,beijing.
¡¡¡¡
¡¡¡¡objective:
¡¡¡¡to contribute developed customer relations and administrative skills to a challenging in a hotel.
¡¡¡¡
¡¡¡¡
¡¡¡¡summary of qualifications:
¡¡¡¡
¡¡¡¡developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
¡¡¡¡detail-and goal-oriented.
¡¡¡¡function well in high-stress atmosphere.
¡¡¡¡knowledgeable on both eeco and aptec computers systems.
¡¡¡¡career history
¡¡¡¡1992-present the oliver hotel,whitewater,ks
¡¡¡¡hotel clerk
¡¡¡¡resolved guests' needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests£¬corporate accounts,and suite rentals.inspected rooms.
¡¡¡¡
¡¡¡¡1988-1991 walden hotel,walton,ks
¡¡¡¡hotel clerk
¡¡¡¡trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists.
¡¡¡¡
¡¡¡¡
¡¡¡¡1986-1987 walden hotel,walton,ks
¡¡¡¡sales associate
¡¡¡¡assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.
¡¡¡¡
¡¡¡¡1983-1985 bethel college,north newton,ks
¡¡¡¡secretary
¡¡¡¡responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.
¡¡¡¡
¡¡¡¡education
¡¡¡¡bethany college,lindsborg,ks
¡¡¡¡bachelor of science;sociology,1983
¡¡¡¡
¡¡¡¡preferences
¡¡¡¡furnished upon request.
¡¡¡¡
¡¡¡¡candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
¡¡¡¡education is de-emphasized because candidate's work history is strong.

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