商務(wù)英語(yǔ)道歉信精選13篇

　　在社會(huì)發(fā)展不斷提速的今天，道歉信的使用越來(lái)越廣泛，道歉信可以幫助我們更好地檢討自己和感謝對(duì)方。那么，怎么去寫道歉信呢？以下是小編為大家整理的商務(wù)英語(yǔ)道歉信，供大家參考借鑒，希望可以幫助到有需要的.朋友。

商務(wù)英語(yǔ)道歉信1

Dear Mr. Sation

　　With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

　　The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

　　Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

　　Your sincerely

商務(wù)英語(yǔ)道歉信2

Dear Mr. / Ms,

　　We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

　　Yours faithfully

商務(wù)英語(yǔ)道歉信3

Dear Sir.

　　I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

　　Best regards

商務(wù)英語(yǔ)道歉信4

Dear Mr. Clinton

　　Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

　　I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

　　Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

　　In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

　　Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

　　Yours sincerely

　　Paul Harvey

商務(wù)英語(yǔ)道歉信5

Dearxxxxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx.

　　I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.

　　I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerelyxxxxxx

商務(wù)英語(yǔ)道歉信6

Dear Mr Gatt,

　　I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

　　I would like to apologise once more.

　　Yours sincerely,

　　George Hili

商務(wù)英語(yǔ)道歉信7

Dear Mr. Grison

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商務(wù)英語(yǔ)道歉信8

XXX：

　　我很抱歉，星期五下午我不能和你一起去書店了。我剛剛發(fā)現(xiàn)那天下午我必須參加一個(gè)重要的班會(huì)。我希望這個(gè)改變不會(huì)給你帶來(lái)太多麻煩。

　　我們周六上午去好嗎？我們可以早點(diǎn)出發(fā)，這樣我們就可以。我會(huì)有更多的時(shí)間閱讀和挑選書籍。如果是。對(duì)你來(lái)說(shuō)很方便。我們八點(diǎn)半在學(xué)校門口見面。如果沒(méi)有，讓我知道什么時(shí)候最適合你。下周放學(xué)后我隨時(shí)都有空。

　　李華

商務(wù)英語(yǔ)道歉信9

Dear Sir or Madam,

　　Thank you for letter of 5 May 20xx.

　　I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

　　I enclose the price list of our company as requested and look forward to hearing from you.

　　Your sincerely

商務(wù)英語(yǔ)道歉信10

Dear Mr. Grison

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商務(wù)英語(yǔ)道歉信11

Dear Mr. / Ms,

　　I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

　　On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

　　I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

　　Yours faithfully

商務(wù)英語(yǔ)道歉信12

To：

　　I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

　　Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

　　Yours,

　　Li Hua

商務(wù)英語(yǔ)道歉信13

Dear Ms Sciberras,

　　I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

　　Thank you.

　　Regards,

　　Anita Borg

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