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淺談導(dǎo)游帶團(tuán)技能
畢業(yè)論文
淺談導(dǎo)游帶團(tuán)技能
摘 要:導(dǎo)游是1個(gè)國家(或地區(qū))的代表、是人民的友好使者。導(dǎo)游帶團(tuán)的優(yōu)劣直接影響到團(tuán)隊(duì)的質(zhì)量。導(dǎo)游的帶團(tuán)技能已成為旅行社業(yè)普遍關(guān)注的重點(diǎn)。本文首先闡述了導(dǎo)游帶團(tuán)技能的概念及意義。然后就導(dǎo)游帶團(tuán)技能中的形象塑造、協(xié)作技能、心理服務(wù)技能、引導(dǎo)游客觀景賞美技能以及協(xié)調(diào)與各相關(guān)部門關(guān)系的5個(gè)方面進(jìn)行了詳細(xì)的介紹,最后就如何提升導(dǎo)游帶團(tuán)技能提出對策。
關(guān)鍵詞:導(dǎo)游;帶團(tuán)技能;提升
A Brief Study on the Skill in Leading the Package Tour
Abstract: The tourist guide is a representative of a country (or a region), and also a friendly envoy of all the people. The skill in leading the package tour has been a focus commonly concerned by tourism. This thesis first presents its importance, and then sets forth in details its five aspects: image design, cooperating skill, psychologically-serving skill, skill in leading tourists, and negotiating with the related departments. In the end, it puts forward some measures to promote it.
Keywords: tourist guide;the skill in leading the package tour;promote
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